Privacy policy

Welcome to sejstudio (“we”, “us”, or “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services through www.sejstudio.com (the “Site”) or interact with us across any of our platforms or studios — whether you're in India, the United States, or elsewhere.

By accessing or using our Site or Services, you consent to the practices described in this Privacy Policy.

1. Scope of this Privacy Policy

This Privacy Policy applies to personal information collected in both the United States and India, and reflects compliance with:

  • Applicable U.S. state laws (e.g., California Consumer Privacy Act, “CCPA/CPRA”)

  • Indian regulations under the Information Technology Act, 2000 and applicable Data Protection Bill(s) or rules

2. Information We Collect

We collect personal information from the following sources:

A. Information You Provide

  • Identity & Contact Info: Name, email, phone number, billing/shipping address

  • Account Info: Username, password, security question responses

  • Order Details: Products purchased, payment confirmation (via third-party processor)

  • Support Requests: Emails, messages or any communication you send us

B. Information We Collect Automatically

Through cookies, pixels, analytics, and logs:

  • IP address, browser, device type

  • Pages viewed and time spent

  • Geographic region (approximate)

  • Behavior on the Site (clicks, cart activity, etc.)

C. Third-Party Sources

We may receive personal information from:

  • Shopify (our platform partner)

  • Payment processors (e.g., Razorpay, Stripe)

  • Logistics and delivery partners

  • Ad platforms and analytics tools (Meta, Google Ads, etc.)

3. How We Use Your Information

We use your data for the following:

  • Order fulfillment and account management

  • Customer support and communication

  • Marketing, promotions, and remarketing (you can opt out anytime)

  • Fraud prevention and security

  • Legal compliance and tax obligations

4. Cookies & Tracking Technologies

We use cookies to personalize your experience and analyze traffic. You may manage cookie preferences through your browser settings. Disabling cookies may affect some functionalities.

For Shopify cookie usage, see: https://www.shopify.com/legal/cookies

5. Sharing of Personal Information

We may share your personal information with:

Category of Recipient Purpose
Service Providers Order fulfillment, payment processing, marketing tools
Affiliates & Partners Internal reporting and promotions
Shipping & Logistics Delivery of your purchases
Legal Authorities When required to comply with laws or enforce rights
Marketing Platforms Ad targeting and analytics (with opt-out available)

We do not sell your personal data. We only share information with your consent or as required to provide Services.

6. Cross-Border Data Transfers

As we operate in both India and the U.S., your personal information may be stored or processed in either country. We take appropriate contractual and technical safeguards to protect your information, including:

  • Standard contractual clauses (for transfers from the EU/UK)

  • Secure server infrastructure via Shopify and partners

  • Encrypted data transmission and secure APIs

7. Data Security & Retention

We maintain industry-standard security protocols. However, no platform is 100% secure. Please protect your passwords and account info.

We retain your data only as long as necessary for legal, contractual, or operational purposes.

8. Your Rights (U.S. & India)

Depending on your location, you may have the right to:

Right Description
Access / Know Request the personal data we hold about you
Correct Request corrections to inaccurate or outdated info
Delete / Erase Request deletion of your personal data
Withdraw Consent Revoke consent to data collection (where applicable)
Restrict Processing Limit how your data is used in certain cases
Portability Request export of your data (U.S. only)

To exercise any of the above, email us at info@sejstudio.com. We may request identity verification for security.

9. Children’s Privacy

Our Services are not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has submitted data to us, contact us to delete it.

10. Third-Party Links & Integrations

We may link to third-party websites or services. We are not responsible for their content or privacy practices. Always review their privacy policies before sharing your information.

11. Contact Us

For privacy-related questions or requests, please contact:

📧 Email: info@sejstudio.com
🏠 Address (India): Sej Studio, samrat soc, Kalyani Nagar, Pune, MH 411006, India
🏢 Address (U.S.): Sejstudio, 345, Emerald Dr, LA, California 92352 USA